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AI and jobs: redesign tasks before replacing people
How to redesign work
A World Economic Forum analysis advocates reorganizing work while investing in skills and trust. For managers, the challenge is to combine people and systems rather than simply reduce headcount.
Before proposing to replace teams, distinguish repetitive tasks from those requiring judgment, trust and relationships. Changes of this kind require training and clear measures of quality.
Understanding this development requires looking beyond headlines and isolated figures. Changes in technology, markets and behavior depend on implementation conditions and on how they affect people.
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